Managing Your Transaction

Why does my Odix Pay account show a zero balance at the ATM even though I have funds?

When the ATM cash withdrawal fails but the account balance is deducted, what should I do?

If the ATM cannot dispense cash, what should I do?

I inserted my card into the ATM, but it got stuck inside the machine. What should I do?

Which ATMs Does Odix Pay Work With?

How Can I Withdraw Money?

ATM Doesn't Recognize My Card, What Should I Do?

ATM Ate My Card, What Should I Do?

I Have Balance in My Odix Pay Account, But My ATM Withdrawal Shows "0" Balance. Why Is That?

What Should I Do if My ATM Withdrawal Fails, But My Account Balance Shows Deducted?

Why is the settlement amount notified by the App different from the actual transaction amount after successful payment?

I found that money has been deducted from my account, but I haven't made any transactions.

Can I use a virtual card to shop online without binding a wallet to it?

Can I set 3DS verification during transactions?

Where can the Odix Pay card be used?

How can I view my transactions?

My Transaction Was Rejected, But I See a Deduction from My Account. What Should I Do?

My transaction was declined by the merchant, but there is no transaction record in the Odix Pay app. What should I do?

What should I do if I fail to make a payment or make a transaction on a website ( Odix Pay)?

What should I do if I fail to link my Odix Pay card on platforms like Apple Pay, PayPal, Google Pay, or Facebook?

Why is money still deducted even though the transaction is declined？

My card is compatible with Apple Pay in certain countries, but not in other countries.